CAPACITY BUILDING

CTN equips agencies and organizations with the support and resources needed to train their communities

If you work directly with adults and seniors struggling to participate in the digital world, we’re here to help. CTN can provide your agency with training for trainers, curriculum development and translation, program management, and evaluation support. We have a deep knowledge of advancing digital equity and we welcome the opportunity to partner with agencies across the country. Interested in working with CTN? Learn more here.

Training for Trainers

Let CTN help your staff and volunteers get up to speed on understanding the digital divide and the training techniques best suited for adult learners new to using the internet. Participants receive access to online training with links to video clips of actual training sessions and access to a live session with a lead CTN trainer to address questions.

Curriculum & Licensing

Adults and seniors new to using the internet need more than a link to a training video to help them become independent and safe users. CTN has training material for a range of devices and languages including English, Spanish, Chinese, Russian, and Tagalog. The material can be utilized for online or in person training and includes a learner booklet, in-class activities, and homework assignments.

Program Oversight

Implementing a digital inclusion program requires much more than a curriculum and a trained trainer. Partnering with CTN means receiving the support and access to a community of practice to assist with administrative tasks such as client intake, program reporting, understanding internet connectivity options, device set-up, and distribution, and evaluation.

One of our first capacity building partners was Little Brothers – Friends of the Elderly San Francisco Bay Area. In 2017, we helped them launch Tech Allies, a program that provided a curriculum on iPad basics along with training for their volunteers to deliver this curriculum in person. In 2020 we created additional curricula that included health related resources, material specific to three patient portals, and training to deliver the curriculum virtually.  

In late 2020, CTN partnered with the Aging Services Council of Central Texas to provide curriculum and training for trainers. This partnership evolved into the Senior Connect program, which is a replication of our Home Connect program. Our main partner, AGE of Central Texas, is currently providing tablets and remote training to 10-15 older adults each month. 

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