Affordable Connectivity Program

Community Tech Network often promotes the Affordable Connectivity Program (ACP). We’ve helped people like Wilma sign up, and the Federal Communications Commissioner, Geoffrey Starks, recently visited CTN to discuss how to get more people enrolled. But what exactly is the ACP? 

Why was the ACP created? 

The Affordable Connectivity Program, with over $14.2 billion in funding, is part of the 2021 Infrastructure Investment and Jobs Act passed by Congress. It replaced the Emergency Broadband Benefit Program, which was put in place as a temporary measure during the COVID pandemic. Currently, over 11.5 million households are already enrolled in the ACP. 

What does the ACP offer? 

The Affordable Connectivity Program provides eligible low-income households with a discount of up to $30 per month for any home broadband or cell phone plan which includes data from a participating provider. (See list of providers here.) For individuals living on Tribal lands, this discount can be up to $75 a month. Also available to all eligible households is a one-time $100 discount on the purchase of a laptop, tablet, or desktop computer if bought from a participating provider. 

Although listing an address is required to sign up for ACP benefits, homeless individuals are eligible. Applicants can state where they reside at night, whether it be a shelter or street corner. The application does not ask whether housing is temporary. 

Additionally, providers cannot deny service based on an individual’s poor credit score rating or if their households’ services were disconnected in the past due to nonpayment. 

Applicants also do not need to produce a social security number. 

To learn more: 

  • For details about the ACP and to check eligibility requirements, visit the program’s website or check out this great article from the National Consumer Law Center
  • For support, email ACPSupport@usac.org or call toll-free: (877) 384-2575.
  • To apply for the ACP, click here.

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