Transforming lives through digital literacy.

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“Partnering with CTN has created opportunities for our seniors to access resources, services, and programs virtually. It has been essential to our seniors and 30th Street staff to provide access to the internet and tablets to our seniors through their Home Connect Program,” says Melissa Bravo, activities and program manager at On Lok.

On Lok — one of CTN’s valued partners — founded and operates the Program of All-Inclusive Care for the Elderly (PACE), which allows eligible seniors to live at home for as long as possible by providing comprehensive medical care and social services. On Lok 30th Street Senior Center, the largest multipurpose senior center in San Francisco, provides a second home, health programs, activities, and case management services to active seniors.

When CTN began partnering with On Lok in 2016, our staff and volunteers provided computer training to senior center volunteers and participants on-site via On Lok’s SF Connected computer lab. CTN would also provide tech opportunities for staff and seniors to connect with other programs that bridge the digital divide. After the shift to virtual programming, CTN continues to work with On Lok’s participants to access the internet, services, tutoring, tablets, and programming throughout the city.

“A big concern for us when shelter-in-place took over was to be able to continue to provide high-quality programming and engage our participants, especially during these tough times when community and support are needed the most. CTN has given many of our participants, especially our monolingual Spanish participants, the support and knowledge to be able to access the internet and learn their new free device. This has greatly contributed to our seniors’ quality of life by combating social isolation and the digital divide.

“I am so proud and amazed as to how resilient our participants have been!” added Melissa. “My heart is filled with joy when I am able to meet a participant over Zoom who I had been talking to over the phone for weeks. It’s truly a special feeling.”

CTN appreciates On Lok’s collaborative efforts to bridge the digital divide and get seniors connected!

Partner Spotlight: On Lok

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Stephen Minor
editor