ABOUT US

Community Tech Network envisions an Internet with equitable access to inclusive and diverse content and technical support.

OUR MISSION

We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage.

OUR VISION

A world where individuals are empowered to use technology to thrive in connected and flourishing communities.

OUR VALUES

Community

Committed to strengthening community integrity by enabling all people access to the vital digital infrastructure.

Excellence

We strive to create innovative and creative solutions to maximize our impact.

Accountable

Our stakeholders know that we provide high-quality, consistent support with integrity, clear communication, and compassion.

Culturally-responsive

We adapt our approach to community-specific needs— providing training, communications, and program content respectfully. We embrace unique perspectives and experiences.

Inclusive

We welcome and work with a diverse range of people— no matter their age, background, income-level, or primary language. We’re determined to empower and prioritize those who have been left behind.

People-centered

We provide opportunities for people to feel empowered and equipped. We collaborate with partners, funders, clients, and staff members to understand unique needs.

COMMUNITY TECH NETWORK ANNUAL REPORT 2021

2021 ANNUAL REPORT

2020 | 2019 | 2018 | 2017 | 2013

OUR IMPACT

Measuring its impact, CTN surveys show that clients had more access to health information (76%); felt more connected to friends and family (69%); felt more confident living independently (69%); had a better quality of life (72%); and felt happier in general (73%). Also, due to Home Connect’s success, CTN has replicated the program to support its partners to connect their clients to the internet, many of whom are low-income and lack digital literacy skills.

CTN by the numbers since 2017

UNIQUE LEARNERS

7300

HOURS OF INSTRUCTION

37292

DEVICES DISTRIBUTED

3079

LEARNER VISITS

43926

VOLUNTEER HOURS

4570

VOLUNTEERS

1226

OUR HISTORY

Our origins can be traced back to 2001 when we started as a program of TechSoup (then called CompuMentor) to address a rapidly growing need for public digital literacy training. In 2007, a community survey indicated an ongoing need for CTN’s digital literacy work, and the transition to charitable status was made. In 2008, Community Tech Network gained its 501(c)3 nonprofit status and became an independent nonprofit organization with grant support from the Full Circle Fund.

The internet has become a central aspect of everyday life. Access to it is no longer a privilege but a right. To meet the increased need, CTN has adapted our model, expanded our team, and widened our reach. In 2017, we spread our sphere of influence beyond San Francisco to the Central Texas area. In 2020 we transformed our programming structure to accommodate remote learning.

Today, CTN is led by an active and diverse Board of Directors comprising community leaders, business leaders, and technology advocates from local nonprofits in both the San Francisco and Austin areas. With more partners, staff members, learners, and volunteers than ever before, CTN is excited to amplify our impact as we seek new partnerships across the nation.

Stay Connected with CTN by signing up for our email list.

OUR STAFF

Our talented team comes from a variety of backgrounds and locations. They are passionate about bringing digital equity to marginalized communities. Many of our employees work completely remotely. Interested in joining the team? Click here to learn more.

ADMINISTRATION

KAMI GRIFFITHS

Executive Director/Co-Founder

CAROL SIMMONS

Operations Director

DALE THOMPSON

Finance Manager

AL HO

Technology Lead

PATRICIA DWYER

Encore Fellow/Salesforce Admin

JOY WILLIAMS

Administrative Assistant

MARKETING

LAUREN COTTER

Marketing & Communications Director

ERIKA JONES-CLARY

Web Solutions Consultant

JESSICA PASQUARELLO

Marketing & Communications Associate

PROGRAM MANAGEMENT

KARI GRAY

Digital Literacy Program Director

SABRINA TAM

Senior Program Manager

DIMA KHOURY

Training Manager

ALEXEY MOROV

Training Manager

EMMA REEDER

Bilingual Training Associate

STEPHEN MINOR

Senior Program Manager

SKYE DOWNING

Capacity Building Program Manager

CARLOS SIVIRA FALCON

Bilingual Digital Literacy Program Manager

JOSIE BOYLE

Bilingual Digital Literacy Program Manager

PATRICIA JEW

Program & Volunteer Manager

AUDREY POTTS

Program Coordinator

INSTRUCTORS

PATRICK QIU

Bilingual Digital Literacy Instructor

JANNETTE ESTRADA

Bilingual Digital Literacy Instructor

MARIA VAZQUEZ

Bilingual Digital Literacy Instructor

VALERIE ROBATEAU

Bilingual Digital Literacy Instructor

NYARIE ZHOU

Bilingual Digital Literacy Instructor

TOM YANG

Bilingual Digital Literacy Instructor

PAOLO BANZON

Bilingual Digital Literacy Instructor

MELISSA BRAVO

Bilingual Digital Literacy Instructor

PHIL SCHUTT

Bilingual Digital Literacy Instructor

JASPER HUA

Bilingual Digital Literacy Instructor

JIABAO WEN

Bilingual Digital Literacy Instructor

RYAN HUANG

Bilingual Digital Literacy Instructor

HYEWON PARK

Bilingual Digital Literacy Instructor

MEL AO

Bilingual Digital Literacy Instructor

JODY KUANG

Bilingual Digital Literacy Instructor

OUR BOARD

CTN is led by an active and diverse Board of Directors comprised of community leaders, business leaders, and technology advocates from both the San Francisco and Austin areas. Learn how you can join our board.

MARGARET SCHOELWER

Board Chair
Accenture

DR. ROBERT FRIEDMAN

Vice Chair
The Permanent Legacy Foundation

LAUREN DEBARR

Treasurer
BDO USA, LLP

LAURA CASTELLANOS

Secretary
SF New Deal

NAVEED BIN ANWAR

Accenture

ERIC BEATTIE

The Gladstone Institutes / UCSF Mission Bay

MELANIE TERRELL

Gap Inc.

OUR PARTNERS

Since its inception, CTN has grown its scope from a few partners in San Francisco to over 50 that span the wider Bay Area and Austin, TX. Our partners are housing developments, senior centers, recreation centers, libraries and social service agencies. The common factor among all our partners is they are trusted places where people go for services and support. We recognize the need in both cities for the service we provide (train the trainer, curriculum development, staff capacity building and evaluation) specifically to address the basic digital literacy needs in the community. Here is a list of our current partners:

Aging and Adult Service Agency

Bayanihan Equity Center
Bayview Senior Services: Rosa Parks Senior Center, Western Addition Senior Center, Dr. George W. Davis Senior Center
Canon Kip Senior Center
Center For Elders’ Independence
Covia
Curry Senior Center
Golden Gate Senior Services: Castro Senior Center, Richmond Senior Center
Institute on Aging
Little Brothers Friends of the Elderly (LBFE)
Meals On Wheels San Francisco
Open House SF
Peninsula Volunteers, Inc.
Piedmont Gardens (Humangood)
Senior & Disability Action
Seniors At Home
Western Addition Senior Center

    Social Service Agency

    Asian Pacific American Community Center (APACC)
    Booker T Washington Community Service Center
    Calle 24
    Catholic Charities
    Centro Latino De San Francisco
    Community Living Campaign (CLC)
    Community Music Center
    IT Bookman Community Center
    Lutheran Support Services
    Mission Neighborhood Centers
    Native American Health Center
    OnLok: 30th Street Senior Center, Rose Center
    Sequoia Living: Downtown Senior Center, Aquatic Park Senior Center, Eastern Park Apartments
    Shanti Project
    South of Market Health Center
    Sunset Neighborhood Beacon Center
    UCSF – Mt. Zion
    West County Community Services (WCCS)
    YMCA: Chinatown, Richmond
    Zuckerberg San Francisco General Hospital

      Government Agency

      City of Oakland
      City of San Jose
      City of Sunnyvale
      San Francisco Department of Disability and Aging Services
      San Francisco Department of Public Health
      San Francisco Public Library

      Affordable Housing Provider

      Bernal Heights Neighborhood Centers
      Burbank Housing
      Conard House
      DISH SF
      Home Rise (formerly Community Housing Partnership)
      Mercy Housing
      San Francisco Housing Development Corporation (SFHDC)
      Tabernacle Community Development Corporation (TCDC)
      Tenderloin Housing Clinic
      Tenderloin Neighborhood Development Corporation (TNDC)

      OUR FUNDERS

      With the valued support of our generous funders, Community Tech Network remains poised at the forefront of technological empowerment and education in the San Francisco Bay Area and Austin, TX. We invite the support of any individual or organization that recognizes alignment between our mission and their own. We welcome contributions of time, resources, information, financing, and services, and are always happy to discuss possibilities with our supporters.

      $50,000+

      AT&T
      California Consumer Protection Foundation
      City & County of San Francisco Department of Disability and Aging Services
      City & County of San Francisco Mayor’s Office of Housing and Community Development
      Comcast
      Consumer Technology Association Foundation
      Metta Fund
      Okta for Good
      Twitter
      St David’s Foundation
      WKF Fund

      $25,000 – $49,999

      Charter Communications
      City of Austin
      Crescent Porter Hale Foundation
      Dell
      The Henry Mayo Newhall Found
      KLA Foundation
      Yahoo

      $10,000 – $24,999

      The Barrios Trust
      The Christensen Fund
      Clover Health Labs
      Full Circle Fund
      Junior League of San Francisco
      Latino Community Foundation

      $500 – $9,999

      Accenture
      Adobe
      Advent
      AppDynamics
      Beneficial State Bank
      Cornerstone Advisors
      Chevron
      Craig Newmark Philanthropic Fund
      Google Fiber
      IBM
      Microsoft
      Mobile Beacon
      Polsinelli
      Quantcast
      Salesforce
      Zelle

      We are also very fortunate to have many generous individual donors. If you would like to contribute to our work of closing the digital divide, visit our donation page.